Frequently Asked Questions

Q. How did my pet die?
A. You may be able to find out the answer to how your pet died by having a necroscopy, or animal autopsy, performed. Your local veterinarian or the County Veterinarian may be able to provide this service.

Los Angeles County Department of Health Services - Public Health Veterinary Public Health
3834 S. Western Ave., Room 238 Los Angeles, CA 90062 Tel: (323) 730-3723

San Diego County Veterinarian
5555 Overland Ave., Bldg 4 San Diego, CA 92123 Tel. 858.694.2838

Q. What aftercare options are available for my pet?
A. There are many aftercare options available for your pet.

  • Pet Cremation or Burial:
    Most cities have a local pet cemetery or crematory. These facilities can generally be contacted directly or through most veterinary offices.
  • Composting/ Rendering:
    Animals are recycled and the byproducts are used in other products; cosmetics, fertilizer, pet food and other items. Generally offered as a community service or through a veterinary office.
  • Landfill:
    Animals are buried in a landfill between layers of dirt so as to fill in or reclaim low-lying ground. Generally offered as a community service or through a veterinary office.

Q. How do I choose an aftercare facility?
A. By choosing an aftercare service, you expect to have your companion animal treated with dignity and respect. Another important aspect of this selection is recognizing your personal needs. Referrals to aftercare facilities can be attained through veterinary offices, family members, or friends.

Longevity may be an indication of credibility, but most establishments have trade references, testimonials, or other documentation available.
Does the establishment have a mission statement that clearly defines its goal and dedication to its clientele?
When contacted, were your questions and concerns addressed with sensitivity and professionalism?
Would you prefer to be attended to by full-time client representatives who can personally assist you with information and services?
Standards and services vary from business to business, do they offer services that will assist you in attaining closure related to your loss?
What bereavement resources are available to you as a part of their service?
Do they provide information you can review at your convenience? (Web site, brochures, etc.)
Are tours of their facility available?
Is your main concern cost or healing from your loss?